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Duty to Accommodate

Ontario Human Rights Commission issues "Policy and guidelines on discrimination because of family status"

Jurisdiction: - Ontario

The Ontario Human Rights Commission has recently issued "Policy and guidelines on discrimination because of family status". The Policy contains the Commission’s interpretation of provisions of the Ontario Human Rights Code relating to family status. 

Bell Canada ordered to pay damages for failing to accommodate employee who was breastfeeding

Jurisdiction: - Canada/Federal

In Cole v. Bell Canada, 2007 CHRT 7, the Canadian Human Rights Tribunal ("CHRT") ordered Bell Canada to pay damages to an employee for failing to accommodate her breastfeeding schedule.

Facts

The employee had 13 years of service and worked in a Bell call centre.

She went on maternity leave. Her baby was born with a heart defect. The physician recommended that she breastfeed as long as possible in order to strengthen the baby's immune system. Further to this, the employee developed a breastfeeding schedule that required a feeding at 4:30 pm every day. 

The employee's usual shift was from 8 am to 4 pm, Monday to Friday. On rare occasions she worked from 8:15 to 4:15.   read more »